At Exposed Elegance, we strive to provide a respectful, professional, and premium experience. To ensure fairness for both clients and staff, we have implemented the following refund and payment policy.

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1. Booking Deposit

• A $50 non-refundable deposit is required to secure your appointment.

• This deposit ensures your time slot is reserved and compensates for time lost in case of cancellation or no-show.

• Your appointment is not confirmed until the deposit is received.

 

2. Payment Terms

• The remaining balance is due upon arrival before service begins.

• Payments can be made via [insert accepted payment methods, e.g., cash, card, transfer, etc.].

 

3. Cancellations & Rescheduling

• You may reschedule your appointment up to 24 hours in advance without penalty. Your deposit can be applied to the new date one time only.

• Cancellations made with less than 24 hours' notice will result in forfeiture of your deposit.

• No-shows or refusal to adhere to service terms will result in cancellation without refund.

 

4. No Refunds After Service

• Once the service has been rendered, no refunds will be issued under any circumstance.

• If you are dissatisfied with the service, we encourage you to provide feedback so we can address concerns internally, but monetary refunds will not be granted.

 

5. Service Refusal & Policy Violations

• If a cleaner feels unsafe, disrespected, or boundaries are violated, they may end the session immediately. In such cases, no refunds will be issued, and the client may be banned from future services.

• Attempts to engage in non-consensual or inappropriate conduct will result in immediate termination of service without refund.

 

6. Contact for Questions

For questions or clarification about our Refund Policy, contact us:

Exposed Elegance

Email: x@xelegancecleaning.com
Phone: 512-777-1044